UCI Libraries' chatbot files (ANTswers)
Data files
Oct 10, 2017 version files 73.25 KB
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ANTswers_2014_data.xlsx
Oct 10, 2017 version files 75.18 KB
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ANTswers Data ReadMe.txt
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ANTswers_2014_data.xlsx
Oct 10, 2017 version files 506.62 KB
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ANTswers Data ReadMe.txt
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ANTswers_2014_data.csv
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ANTswers_2014_data.xlsx
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ANTswers_2015_data.csv
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ANTswers_2015_data.xlsx
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ANTswers_2016_data.csv
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ANTswers_2016_data.xlsx
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ANTswers_2017_data.csv
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ANTswers_2017_data.xlsx
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ANTswers_2018_data.csv
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ANTswers_2018_data.xlsx
Apr 20, 2021 version files 337.75 KB
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ANTswers Data ReadMe.txt
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ANTswers_2014_data.csv
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ANTswers_2015_data.csv
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ANTswers_2016_data.csv
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ANTswers_2017_data.csv
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ANTswers_2018_data.csv
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ANTswers_2019_data.csv
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ANTswers_2020_data.csv
Abstract
ANTswers is an experimental chatbot that can answer questions about the UC Irvine Libraries. ANTswers is a web-based application, run on a remote library server and is accessed through a web interface page. ANTswers’ personality and persona is based on the UCI mascot, Peter the Anteater. ANTswers responds to simple and short questions. The first link in a response opens in a preview window, all other links open in a new window. Each transaction is reviewed and a data form is filled out to track usage; such as date, time, answer rate, etc.
Methods
Quantitative data - observational. Review of chat transcripts and submission of statistics form.