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UCI Libraries chatbot Transcripts (ANTswers)


Kane, Danielle (2022), UCI Libraries chatbot Transcripts (ANTswers), Dryad, Dataset,


ANTswers is an experimental chatbot that can answer questions about the UC Irvine Libraries. ANTswers is a web-based application, run on a remote library server and is accessed through a web interface page. ANTswers’ personality and persona is based on the UCI mascot, Peter the Anteater. ANTswers responds to simple and short questions. The first link in a response opens in a preview window, all other links open in a new window. Each transaction is reviewed and a data form is filled out to track usage; such as date, time, answer rate, etc.

Using the UAMCorpusTool3 an analysis of ANTswers transcripts were conducted for a 2019 ACRL Contributed Paper.  Transcripts with the corresponding replies removed are available here.  Names (if provided) have been removed for privacy.


Qualitative data - observational. Transcripts exported from ANTswers back-end system.

Usage notes

Chatbot reponses, names, demo transcripts, and spam transcripts removed.