Data from: User experience methods and maturity in academic libraries
Data files
Jan 23, 2020 version files 1.69 MB
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readme.txt
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uxmaturity2018_dataset_redacted.csv
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uxmaturity2018_stats_for_publication.pdf
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uxmaturity2018_stats_for_publication.Rmd
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uxmaturity2018_survey_instrument.pdf
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Abstract
This article presents a mixed-methods study of the methods and maturity of user experience (UX) practice in academic libraries. The authors apply qualitative content analysis and quantitative statistical analysis to a research dataset derived from a survey of UX practitioners. Results reveal the type and extent of UX methods currently in use by practitioners in academic libraries. Themes extracted from the survey responses also reveal a set of factors that influence the development of UX maturity. Analysis and discussion focuses on organizational characteristics that influence UX methods and maturity. The authors conclude by offering a library-focused maturity scale with recommended practices for advancing UX maturity in academic libraries.
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